William Hill Watchlist record
WatchKYC / AML review risk
William Hill was fined a record £19.2M by the UKGC. Complaints include accounts closed targeting winning players and withdrawal disruptions.
118+
Complaints
$310,000+
Reported Disputed Amount
2024-11
Monitoring since
UKGC, Casino Guru
Source
Account ClosuresResponsible Gambling FailuresWithdrawal Delays
Action path
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- Account Closures:UKGC fined £19.2M for social responsibility and AML failures
- Responsible Gambling Failures:Accounts of consistently winning players closed without warning
- Withdrawal Delays:William Hill was fined a record £19.2M by the UKGC. Complaints include accounts closed targeting winning players and withdrawal disruptions.
- ID verification requests mid-withdrawal to cause delays
- Responsible gambling tools often non-functional
- Monitor account activity carefully
- Keep records if you are a consistent winner
UnresolvedAccount Closed After 3-Month Winning Streak
Player: AnonymousRegion: UK$5,6002024-11-15
Player had a profitable 3-month period and tried to withdraw $5,600. William Hill closed the account citing 'terms of use', returned the deposit amount only, and kept all winnings.
Case Details
- ·Profitable period: 3 months
- ·Withdrawal attempted: $5,600
- ·Account: Closed
- ·Winnings returned: No
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Is William Hill safe?
William Hill has a valid license but a history of closing winning players' accounts. Exercise caution and keep records of all activity.
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