William Hill

Watch

Blacklisted Platform

118+

Complaints

$310,000+

Total Loss

2024-11

Blacklisted

UKGC, Casino Guru

Source

Account ClosuresResponsible Gambling FailuresWithdrawal Delays

William Hill was fined a record £19.2M by the UKGC. Complaints include accounts closed targeting winning players and withdrawal disruptions.

UKGC fined £19.2M for social responsibility and AML failures
Accounts of consistently winning players closed without warning

ID verification requests mid-withdrawal to cause delays
Responsible gambling tools often non-functional

Monitor account activity carefully
Keep records if you are a consistent winner

UnresolvedAccount Closed After 3-Month Winning Streak

Player: AnonymousRegion: UK$5,6002024-11-15

Player had a profitable 3-month period and tried to withdraw $5,600. William Hill closed the account citing 'terms of use', returned the deposit amount only, and kept all winnings.

Case Details

·Profitable period: 3 months
·Withdrawal attempted: $5,600
·Account: Closed
·Winnings returned: No

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