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Casumo High-risk record

High Risk

KYC / AML review risk

MGA licensed but frequent complaints about account closures and bonus disputes.

156+
Complaints
$420K+
Reported Disputed Amount
2024-06
Risk record date
Casino Guru
Source
Account ClosuresBonus DisputesWithdrawal Delays

Action path

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  • Account Closures：Accounts closed after wins
  • Bonus Disputes：Bonus terms changed retroactively
  • Withdrawal Delays：Long verification times
  • Document every withdrawal request and support reply for Casumo
  • Avoid new deposits while any account closures dispute is unresolved
  • Complete KYC before your first large cash-out
Casino Guru156 complaints

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