888 Casino

High Risk

Blacklisted Platform

445+

Complaints

$2,100,000+

Total Loss

2024-05

Blacklisted

UKGC, Casino Guru, Trustpilot

Source

Withdrawal RefusalAccount FreezingKYC Manipulation

888 Casino was fined £9.4M by the UK Gambling Commission in 2023. Players regularly report withdrawal refusals, KYC-based delays, and accounts frozen after significant wins.

Fined £9.4M by UKGC in 2023
445+ documented player complaints
KYC requests used to indefinitely delay legitimate withdrawals

Accounts frozen after large wins without explanation
Customer service systematically ignores escalated complaints

Regulatory fine shows pattern of mistreating players
Keep all documentation of KYC submissions and responses

Unresolved$15,000 Frozen After Jackpot Win

Player: AnonymousRegion: Canada$15,0002024-08-22

Player hit a jackpot and requested withdrawal of $15,000. 888 Casino immediately froze the account, demanded extensive KYC, and after 3 months of submitting documents, still refused to release funds.

Case Details

·Win: $15,000 jackpot
·Account: Immediately frozen
·KYC duration: 3 months
·Result: Still unresolved

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