1xBet
Extreme DangerBlacklisted Platform
1xBet, operated by 1xCorp N.V., is one of the most complained-about online gambling platforms worldwide. Players frequently report withdrawal refusals, endless KYC verification delays, account freezes without explanation, and false payment confirmations where the platform shows 'paid' but funds never arrive. The UK Gambling Commission revoked their license in 2024 citing serious regulatory breaches. Multiple sub-brands including 22Bet, Melbet, and Betwinner operate under the same system with identical issues.
- Over 459 documented complaints on Casino Guru alone
- UK Gambling Commission license revoked
- Systematic refusal to process legitimate withdrawals
- Using KYC as excuse to indefinitely delay payments
- False payment confirmations — showing 'paid' when not
- Multiple sub-brands with identical fraudulent patterns
- Withdrawal shows 'successful' but funds never arrive
- KYC verification takes months with no resolution
- Account frozen after requesting large withdrawal
- Impossible document requirements (e.g. medical proof of no gambling addiction)
- Customer service provides only generic responses
- Withdrawal limits suddenly imposed after winning
- DO NOT deposit any funds to 1xBet or related brands
- If you have funds there, withdraw immediately while you can
- Document everything — screenshots, emails, chat logs
- Be aware that 22Bet, Melbet, Betwinner are the same company
- Report to regulators if you experience issues
Player submitted withdrawal request #4222453889. Website showed 'successfully completed/paid', but no funds ever arrived. Customer service only provided generic responses. Case remains unresolved after 2+ months.
- ·Request ID: #4222453889
- ·Submitted: 2025-01-12 15:49
- ·Amount: 100,000 Turkish Lira
- ·Site status: 'Completed' — Actual status: Never received
Player submitted all required documents (ID, bank statement, selfie) but after 18 days still no response. Funds remain locked with no timeline for resolution.
- ·Balance: ~$2,400
- ·Documents: ID, bank statement, selfie submitted
- ·Days waiting: 18+
- ·Platform response: None
Turkish player waited 7 months. Platform then required 'medical proof of no gambling addiction' — a document that does not exist in their country. Case resolved only after 10 months via third-party mediation.
- ·Initial request: June 2024
- ·Resolution: April 2025
- ·Total wait: 10 months
- ·Impossible requirement: Medical proof of no gambling addiction
Player won $8,500 over a weekend. When withdrawal was requested, account was immediately suspended with no explanation. After 3 weeks, the only response was 'under review'. No timeline given.
- ·Winnings: $8,500 over 2 days
- ·Account action: Suspended without notice
- ·Days waiting: 21+
- ·Only response: 'Under review'
Player attempted 5 withdrawals over 6 weeks. Each time cancelled with 'documents unclear'. Same documents accepted by 3 other platforms. Customer service provides only copy-paste responses.
- ·Withdrawal attempts: 5
- ·Reason given: 'Documents unclear' (5 times)
- ·Same docs accepted elsewhere: Yes (3 platforms)
- ·Customer service quality: Copy-paste responses only
Player hit a $12,000 slot jackpot. 1xBet voided the entire win citing 'irregular betting patterns' but refused to explain what was irregular. Original deposit also not returned.
- ·Jackpot amount: $12,000
- ·Reason for void: 'Irregular betting patterns'
- ·Evidence provided: None
- ·Deposit returned: No
Player requested $1,800 withdrawal via bank transfer. 1xBet marked it 'completed' with a transaction ID. Player's bank confirms no such transaction exists. 1xBet insists payment was made.
- ·Amount: $1,800
- ·1xBet status: 'Completed' with transaction ID
- ·Bank confirmation: No transaction found
- ·1xBet response: 'Payment was sent'
Player had $3,200 pending withdrawal for 4 weeks. After multiple emails asking for status, account was permanently closed citing 'violation of terms'. No specific violation mentioned. Funds confiscated.
- ·Pending amount: $3,200
- ·Wait time before closure: 4 weeks
- ·Closure reason: 'Violation of terms' (unspecified)
- ·Funds status: Confiscated
Player requested $5,000 withdrawal. After 3 months of escalation, only received $1,500 (30%). 1xBet claimed remaining $3,500 was 'bonus winnings' subject to 40x wagering — terms never shown during play.
- ·Requested: $5,000
- ·Received: $1,500 (30%)
- ·Withheld: $3,500
- ·Reason: Retroactive 40x bonus wagering requirement
Player requested 0.15 BTC withdrawal. 1xBet provided a transaction hash showing 'completed'. Blockchain explorer shows this transaction hash does not exist. 1xBet refuses further communication.
- ·Amount: 0.15 BTC (~$6,000)
- ·1xBet: Provided 'completed' transaction hash
- ·Blockchain: Transaction hash does not exist
- ·Current status: 1xBet ignoring all contact
Player placed 12 winning sports bets over a week totaling $7,800 profit. All 12 bets were retroactively cancelled citing 'technical error'. Original stakes not refunded. Account now restricted.
- ·Total bets: 12 winning sports bets
- ·Total profit: $7,800
- ·Action: All bets retroactively cancelled
- ·Reason: 'Technical error'
- ·Stakes refunded: No
Victim discovered their ID documents were used to create a 1xBet account without their knowledge. Account was used to launder funds. 1xBet refused to assist, claiming 'account is verified'. Police report filed.
- ·Victim's involvement: None (identity theft)
- ·1xBet response: 'Account is verified, we cannot help'
- ·Current action: Police report filed
- ·Suspected use: Money laundering
During a live chat dispute over $15,000 withdrawal, agent inadvertently said: 'Players who win too much are flagged and payments are delayed or denied.' Player screenshotted this. 1xBet later said agent was 'not authorized to say that'.
- ·Amount in dispute: $15,000
- ·Agent statement: 'Big winners are flagged, payments delayed or denied'
- ·Evidence: Screenshot saved
- ·1xBet response: 'Agent not authorized'
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