1xBet Critical-risk record
Extreme DangerScam or fake-site risk
1xBet, operated by 1xCorp N.V., is one of the most complained-about online gambling platforms worldwide. Players frequently report withdrawal refusals, endless KYC verification delays, account freezes without explanation, and false payment confirmations where the platform shows 'paid' but funds never arrive. The UK Gambling Commission revoked their license in 2024 citing serious regulatory breaches. Multiple sub-brands including 22Bet, Melbet, and Betwinner operate under the same system with identical issues.
Action path
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- Withdrawal Refusal：Over 459 documented complaints on Casino Guru alone
- Account Freezing：UK Gambling Commission license revoked
- Endless KYC Delays：Systematic refusal to process legitimate withdrawals
- False Payment Confirmations：Using KYC as excuse to indefinitely delay payments
- Withdrawal shows 'successful' but funds never arrive
- KYC verification takes months with no resolution
- Account frozen after requesting large withdrawal
- Impossible document requirements (e.g. medical proof of no gambling addiction)
- Customer service provides only generic responses
- Withdrawal limits suddenly imposed after winning
- DO NOT deposit any funds to 1xBet or related brands
- If you have funds there, withdraw immediately while you can
- Document everything — screenshots, emails, chat logs
- Be aware that 22Bet, Melbet, Betwinner are the same company
- Report to regulators if you experience issues
Player submitted withdrawal request #4222453889. Website showed 'successfully completed/paid', but no funds ever arrived. Customer service only provided generic responses. Case remains unresolved after 2+ months.
- ·Request ID: #4222453889
- ·Submitted: 2025-01-12 15:49
- ·Amount: 100,000 Turkish Lira
- ·Site status: 'Completed' — Actual status: Never received
Player submitted all required documents (ID, bank statement, selfie) but after 18 days still no response. Funds remain locked with no timeline for resolution.
- ·Balance: ~$2,400
- ·Documents: ID, bank statement, selfie submitted
- ·Days waiting: 18+
- ·Platform response: None
Turkish player waited 7 months. Platform then required 'medical proof of no gambling addiction' — a document that does not exist in their country. Case resolved only after 10 months via third-party mediation.
- ·Initial request: June 2024
- ·Resolution: April 2025
- ·Total wait: 10 months
- ·Impossible requirement: Medical proof of no gambling addiction
Player won $8,500 over a weekend. When withdrawal was requested, account was immediately suspended with no explanation. After 3 weeks, the only response was 'under review'. No timeline given.
- ·Winnings: $8,500 over 2 days
- ·Account action: Suspended without notice
- ·Days waiting: 21+
- ·Only response: 'Under review'
Player attempted 5 withdrawals over 6 weeks. Each time cancelled with 'documents unclear'. Same documents accepted by 3 other platforms. Customer service provides only copy-paste responses.
- ·Withdrawal attempts: 5
- ·Reason given: 'Documents unclear' (5 times)
- ·Same docs accepted elsewhere: Yes (3 platforms)
- ·Customer service quality: Copy-paste responses only
Player hit a $12,000 slot jackpot. 1xBet voided the entire win citing 'irregular betting patterns' but refused to explain what was irregular. Original deposit also not returned.
- ·Jackpot amount: $12,000
- ·Reason for void: 'Irregular betting patterns'
- ·Evidence provided: None
- ·Deposit returned: No
Player requested $1,800 withdrawal via bank transfer. 1xBet marked it 'completed' with a transaction ID. Player's bank confirms no such transaction exists. 1xBet insists payment was made.
- ·Amount: $1,800
- ·1xBet status: 'Completed' with transaction ID
- ·Bank confirmation: No transaction found
- ·1xBet response: 'Payment was sent'
Player had $3,200 pending withdrawal for 4 weeks. After multiple emails asking for status, account was permanently closed citing 'violation of terms'. No specific violation mentioned. Funds confiscated.
- ·Pending amount: $3,200
- ·Wait time before closure: 4 weeks
- ·Closure reason: 'Violation of terms' (unspecified)
- ·Funds status: Confiscated
Case Hub
Open the case hub to compare this platform with resolved, rejected, and open dispute records.
Can I withdraw from 1xBet?
Based on hundreds of complaints, withdrawal success rate is very low. Many players report funds being locked for months or never received despite the platform showing 'paid'.
Is 1xBet a scam?
1xBet has had its UK license revoked and has 459+ documented complaints. The pattern of behavior shows systematic issues with paying players.
Why did 1xBet refuse my withdrawal?
Common tactics: endless KYC requests, citing rule violations, account freezes, impossible document requirements, or simply showing 'paid' when nothing was sent.
Are 22Bet and Melbet the same as 1xBet?
Yes. 22Bet, Melbet, Betwinner, and 1xSlots are all operated by 1xCorp N.V. and share the same platform, infrastructure, and fraudulent practices.