BC.Game
GuaranteedGoldInnovative crypto casino, 100+ cryptocurrencies · 8000+ games · Highly active community
Company Info
BC.Game, established in 2017, is a globally leading cryptocurrency gambling platform licensed by Curacao eGaming. Supporting over 100 cryptocurrencies with in-house original games and 8000+ third-party games, serving over 1 million monthly active players. BC.Game is renowned for its innovative community features, rich reward events, and transparent gaming experience.
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GOOD CASINO Official Guarantee
BC.Game has passed review and obtained official guarantee status. In case of disputes, players can file claims with up to $30,000 USD payout protection.
Guarantee Case Records
7 Cases TotalPlayer completed 35x wagering and applied for $8,500 withdrawal, but platform rejected citing 'abnormal betting patterns'. After GOOD CASINO investigation, player's betting records were normal with no violations. Platform acknowledged review error, paid full withdrawal plus $500 compensation.
Player reported receiving only 100% instead of 300% first deposit bonus, missing $2,000. Platform records showed player made two deposits instead of one. After mediation, platform agreed to credit remaining $2,000 as goodwill compensation.
Player bet $500 on Crash game with 5.2x auto-cashout, game showed 5.8x reached but didn't auto-cashout causing loss. Platform verified server logs confirmed delay issue, compensated player $2,600 expected winnings at 5.2x.
Player's account with $12,000 balance was frozen without warning, platform suspected multi-accounting. Player provided ID, IP records and device info proving single account. Platform unfroze account and paid full balance after review.
Gold VIP member reported 3 consecutive weeks of lower than expected rebates. Comparison of betting records and rebate rates confirmed platform calculation error, underpaid by $1,800. Platform fixed system and credited difference.
Player deposited $1,100 via USDT-TRC20, blockchain confirmed but balance not updated. Transaction hash verified, confirmed platform wallet sync delay, manually credited deposit amount.
Player appealed account closure and $3,200 balance confiscation. After GOOD CASINO investigation, platform provided complete evidence showing player used VPN from restricted country (US), violating platform terms section 4.2. Per platform rules and industry standards, such violations allow account closure. Claim rejected.