Claim
Bonus
Check
Risk

Uptown Aces High-risk record

High Risk

KYC / AML review risk

Part of Deckmedia group with payment processing concerns.

189+
Complaints
$420K+
Reported Disputed Amount
2024-01
Risk record date
Casino Guru
Source
Slow ProcessingBonus DisputesSupport

Action path

If you used this platform, verify evidence before replying.

Check required evidencePrepare claim workspaceCompare case records
  • Slow Processing：2-4 week processing
  • Bonus Disputes：Bonus wagering issues
  • Support：Support delays
  • Document every withdrawal request and support reply for Uptown Aces
  • Avoid new deposits while any slow processing dispute is unresolved
  • Complete KYC before your first large cash-out
Casino Guru189 complaints

Before choosing another platform

Verify first

Do not switch platforms only because Uptown Aces is risky. Compare guarantee scope, case records, payout rules, and evidence requirements before depositing elsewhere.

Published guarantee scopeCase and payout recordsEvidence-based disputes
Back to Blacklist